Multilingual call centers available anytime

Contact the call centers below 24 hours a day, 365 days a year if you are having any problems with Tokyo’s nightlife.

Hours available

24 hours a day, 365 days a year

Cost

Free of charge. However, for those with international roaming plans, please use a VoIP phone as you otherwise will not be connected.

Available languages

Call the number below if you are having any problems with Tokyo's nightlife.
English: 0120-737123
Spanish: 0120-737123

Call the Tokyo Multilingual Call Center using the number below if you are having any problems regarding sightseeing or transportation, etc.
English: 0120-805261
Chinese: 0120-805262
Korean: 0120-805263

Important points regarding call centers

They are essentially for the provision of help regarding problems encountered in Tokyo during the night, as well as tourism and transportation information for Tokyo. Railway, lodging, and dining reservations are not possible.

Call center disclaimer

These services are essentially for the provision of aid in any issues encountered at night in Tokyo, as well as general tourism and transportation information for Tokyo. Please directly contact establishments you plan to use for inquiries regarding their detailed services and latest information.
These call centers do not provide information on medical-related matters, and having no knowledge regarding medicine, pharmaceutics, etc., no such judgements or advice can be provided.
These call centers bear no responsibility whatsoever in relation to any harm that may occur to customers due to mistranslations or any other reason.